Privacy Policy

LDG Labs Limited (company number 17356211) ("LDG Labs", "we", "us") is the data controller for the personal information described in this policy. This policy explains what we collect through this website, why, and what we do with it.

What we collect

When you use the "Get a Quote" form or the "Message us" enquiry panel, we collect:

We don't use cookies or tracking scripts to profile visitors on this site.

Why we collect it

We only use this information to respond to your enquiry - for example, to reply by email, discuss your project, or give you a quote. We do not use it for marketing you haven't asked for, and we do not sell or share it with third parties for their own marketing purposes.

How it's handled

Form submissions on this site are processed by Formspree, a third-party form service, which delivers your message to our inbox. Formspree processes the data on our behalf as part of sending us your enquiry.

How long we keep it

We keep enquiry details for as long as needed to respond to you and, if you become a client, for the duration of our working relationship and as required for our business records. We delete enquiries we no longer need.

Your rights

Under UK GDPR, you have the right to ask what information we hold about you, ask us to correct it, or ask us to delete it. To do any of these, email us at contact@ldg-labs.com.

If you're unhappy with how we've handled your information, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Questions about this policy or your data can be sent to contact@ldg-labs.com.